January Service Update

January Service Update

Return to emergency visits only as UK enters lockdown

As the UK has entered a further national lockdown, we have once again had to reduce our service to carrying out esssential repairs only. Unfortunately, if you have a repair or visit scheduled, this will need to be rearranged and we will be in touch with you to let you know.

If you have an emergency repair, please contact us in the usual way.

We appreciate this could be incredibly frustrating for you, but we have to follow Government guidelines in order to keep you, our communities and our colleagues safe.

We recognise the huge pressures that Covid is placing on many families - financially and emotionally. If you need support - with anything from paying your rent to dealing with isolation - please get in touch with your housing officer or contact our customer service centre and we will do our best to help.

Please stay safe.