Existing landlords
Statements
If you are a private landlord and we are managing properties on your behalf, we will email you each month with a statement. If you have not received yours, contact us to request your missing statement and we will email it to you within three working days.
Repairs
If the terms of your agreement state you are responsible for carrying out repairs to your property, you must do these in a timely fashion when requested and provide us with evidence of the work completed.
We can help
We can take the hassle out of maintaining your property by carrying out your repairs for you. We can offer competitive rates as we are a national repairs and maintenance business. Contact us to find out more.
Taking your property back
If you would like to take back possession of your property, please contact us directly to let us know. Following your instruction, our Landlord Services team will serve the tenants residing in the properties with the relevant notices, as outlined in their tenancy agreements.
Get in touch
If you have any questions about your agreement with us, or if you would like to give us feedback – good or bad – please get in touch.
If you have an issue and we haven’t been able to resolve it to your satisfaction, you have the right to make a formal complaint. Find out more.